We want you to be completely satisfied with your purchase. If you receive a defective, damaged, or incorrect product, you may request a refund within 7 days of delivery. To be eligible, the item must be unused and in its original packaging. To initiate a refund, please contact our support team with your order number and a clear description of the issue. Once approved, refunds will be processed within 5–7 business days to the original payment method. Shipping charges are non-refundable unless the return is due to our error. We reserve the right to reject refund requests that do not meet our policy criteria. Products customized or marked as final sale are not eligible for refunds. Please allow additional time for the refund to reflect on your bank or credit card statement. For further assistance, feel free to reach out to our customer support.